Only count hours when the library was fully open (patrons could come inside, browse for books, use the computers or restrooms, etc.). Curbside and lobby services do not count. The number in Q8.13 should match your response to Q9.15.
Annual Total Hours
- Report the total annual public service hours for the reporting period.
- Annual Total Hours must equal the sum of question 15 for all outlets listed on Part 9.
- Minor variations in scheduled public service hours need not be noted.
- Extensive hours closed to the public due to natural disasters or other events should be excluded from the Annual Total Hours even if the staff is scheduled to work.
- If the library does not have branches (multiple outlets), Q8.13 Annual Hours Open should equal Q9.15, Public Service Hours Per Year for this Outlet.