LibGuides: FY2024 Annual Report to the State : Section 3: Library Programs, Policies, and Services

FY2024 Changes to Section 3

2024 Changes to Part 3: Library Programs, Policies, and Services

Guidance was added to clarify that:
If no programs within a category were offered/attended, 0 should be entered.
If they were offered/attended but that data is not available, M (Missing) should be entered.
N/A should not be entered for any programs.
Summer Reading, Early Literacy, Adult Literacy, ESOL, and Digital Literacy programs are subsets of Live and Prerecorded programs and should be entered in those sections as well as in the appropriate subsequent section.
Instructions for Q3.29 have been updated to add that live online program sessions that are recorded and posted online later should be counted.
Instructions for Q3.30 have been updated to add that plays of audio recordings should also be counted here.
Instructions for Q3.31 and Q3.32 have been updated to clarify that One-on-One program sessions may occasionally have an attendance of more than one but if this happens repeatedly these should be reported as regular sessions, and that One-on-One program sessions with zero attendees should not be reported. And to clarify that for make-and-takes libraries should count each kit prepared as one session, and each kit picked up as one attendee.
New questions 3.34b to 3.34e have been added to reflect library use of social media.
Instructions for Q3.59 have been updated to clarify that Combined Audience Programs are programs aimed at both children aged birth

View the Registered Borrowers (Questions 3.2-3.3) spreadsheet here.

For FY2024 there are new guidelines for reporting program attendance:

If no programs within a category were offered/attended then 0 should be entered.
If programs were offered/attended but the data is not available, M (missing) should be entered.
N/A should not be entered for any programs.

Summer Reading, Early Literacy, Adult Literacy, ESOL, and Digital Literacy

These programs are subsets of Live and Prerecorded programs and should be accounted for in those sections AND in the appropriate subsequent sections

Counting program attendance:

Count all attendees under the age group that the program was intended for, not age of attendees.

View the Talking Book & Braille (Q3.16) data here.

One-on-One Program Sessions (question 3.31)

Instructions for Q3.31 and Q3.32 have been updated to clarify that One-on-One program sessions may occasionally have an attendance of more than one but if this happens repeatedly these should be reported as regular sessions, and that One-on-One program sessions with 0 attendees should not be reported. And to clarify that for make-and-takes libraries should count each kit prepared as one session, and each kit picked up as one attendee.
Count library activities that are delivered on a one–to–one basis, rather than to a group, such as one–to–one literacy tutoring, services to homebound (such as delivering an item to someone's home), homework assistance, and mentoring activities. Count notary and interpreter services here.
Scheduled computer assistance for an individual (whether scheduled with one person or set up as a walk-in time for computer assistance) may be counted as a one-on-one session; if one walk-in time is scheduled and library staff meet with 5 individuals separately it may be counted as 5 sessions with a total of 5 attendees. Computer assistance questions that arise during non-scheduled times should be counted as reference questions regardless of how much time is spent with the individual.
For make-and-takes: Count each kit prepared as one session, and each kit picked up as one attendee.
One-on-one sessions with zero attendees should not be reported.

Please report information for the categories below on the 2024 CALENDAR YEAR (1/1/2024-12/31/2024).